🔒 EleveRX Privacy Policy

Last updated: January 11, 2026

At EleveRX, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, booking system, memberships, and communication services, including SMS and email.

1. Information We Collect

We may collect the following information when you interact with us:

• Name, email address, and phone number
• Skin concerns and consultation responses
• Booking details and appointment history
• Payment and membership status
• Communication preferences (SMS/email opt-ins)

2. How We Use Your Information

We use your information to:

• Send appointment reminders and confirmations via SMS and email
• Deliver promotional messages, updates, and skincare tips
• Provide member-exclusive access and offers
• Improve our services and personalize your experience
• Maintain records for legal and operational purposes

3. A2P Messaging & Communication Compliance

When you opt in to receive SMS communications, you acknowledge and agree that:

• You are consenting to receive automated and manual text messages from EleveRX
• Message and data rates may apply depending on your carrier
• Message frequency may vary depending on your interaction with our system
• You can opt out at any time by replying “STOP” to any SMS
• You may also reply “HELP” for assistance

We only send messages to users who have explicitly opted in. Your phone number is never sold or shared with third parties for marketing purposes.

4. How We Protect Your Information

We use secure servers, encrypted tools, and access restrictions to protect your data. Only authorized team members have access to personal data, and we never share it without your consent unless required by law.

5. Third-Party Services

We may use third-party platforms (e.g., booking software, CRM, email/SMS tools) to manage our services. These services are contractually required to protect your data and are only used for business operations.

6. Cookies & Tracking

Our website may use cookies to improve user experience, analyze performance, and deliver relevant content. You can disable cookies in your browser settings.

7. Your Rights

You may:

• Request access to your personal data
• Update or correct inaccurate information
• Withdraw consent or unsubscribe from communications at any time

8. Policy Updates

This Privacy Policy may be updated from time to time. We encourage you to review it periodically. Continued use of our services indicates your agreement with the current version.

9. Contact Us

If you have questions or concerns about this policy, please contact us at:

📧 [email protected]
📞 +1 825-479-7000